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Q. Where can I find installation instructions?
A. If instructions are not included with your hardware, you can find them on our website. They can be located under INSTRUCTIONS on the left column or, you can go direct to the part number and download them from that page. If they are still unobtainable, please call or email for specific parts or packs.
 
Q. Do I need a door stop?
A. Many hinges have a limited swing (typically 110 degrees). If your instalation will result in a door that can exceed the maximum swing for a given hinge you should always install a door stop such as part numbers 4153 or 4155. Failure to install proper door stops can result in door failure.

Q. What is the best, most durable, and safest style of Toilet Partitions?

A. There are basically (four) types of TP Installations:
  1.  Overhead Braced are Floor Mounted and are also braced overhead with Headrail, which stabilizes the partitions. These are strong, stable and by far the most common installation.
  2.  Floor Mounted & Ceiling Braced have the Pilasters at full height and run from the floor to the ceiling.  This style is relatively uncommon but has the extra stability of attaching the pilasters both into the floor and at the ceiling.
  3. Floor Mounted is the same as Overhead Braced except there is no Headrail. These partitions can become unsteady with use since there is nothing tying the tops of the Pilasters together. They are often easily moved out of alignment and can result in doors that do not close or latch properly.
  4. Ceiling Hung has the Pilasters mounted into the ceiling using special backing or brackets installed, usually during construction. This type of installation has serious disadvantages since the bulk of the weight of the partition is hanging from the ceiling. To add to the problem, the Pilasters are not tied together at the bottom so, with use they can be moved and possibly come loose. Due to the risk of property damage and personal injury we strongly recommend against using Ceiling Hung Partitions, and cannot warranty our hardware for this type of installation.
 
Q. What hardware do I use for my applications?
A. Click here for catalog table of contents. Also refer to material applications below. If unsure, click here for hardware check-off list.
 
Q. What replacement hardware do I need?
A. See catalog or web drawings for matching up specific parts. If you know the manufacturer, please refer to “REPLACEMMENT PARTS LISTED BY MANUFACTURER” in left hand column of website home page.
 
Q. Do you sell hardware for non-standard size material?
A. Some stamped stainless steel parts can be fabricated into other sizes. For non-standard size material, two-piece brackets and surface type hinges can be used.
 
Q. What materials do I use for my applications?

A. The industry standards are generaly as follows:

  1. POLY MATERIAL is 1" Post, Door & Panel and uses Aluminum Hardware.
  2. PHENOLIC MATERIAL is 3/4" Post and 1/2" Door & Panel and uses Cast Stainless Steel Hardware.
  3. LAMINATE MATERIAL is 1-1/4" Post and either 1" or 7/8" Door & Panel and uses Chrome Plated Zamac Hardware.
  4. STEEL OR BAKED ENAMEL MATERIAL is 1-1/4" Post and 1" Door & Panel and uses Chrome Plated Zamac or Cast Stainless Steel Hardware.
  5. SOLID SURFACE MATERIAL(Avonite®, Corian®, Gibralter®, Surell®, etc.) uses 1" or 3/4" Posts and 3/4" or 1/2" Doors & Panels and uses Cast Stainless Steel Hardware.
  6. For Stone, Granite, Marble, etc. we advise using Cast Stainless Steel Hardware or Continuous Roll-Formed Stainless Steel Brackets.
*** We recommend using Pilaster Posts of 1 to 1-1/4 thick. The danger of using thinner material is that they can bow (bend) with a heavy load. If you require thinner Pilaster Posts then we strongly recommend that they be Overhead Braced Not Floor Mounted or Ceiling Hung. Some additional rigidity can be gained by using continuous Two-Ear or U-Brackets (aluminum or stainless steel) when attaching the Partition Panels to the Pilaster Posts.
 
Q. What materials do you offer?

A. Most of our parts can be obtained in the following materials:

  1. Chrome Plated Zamac
  2. Chrome Plated Brass
  3. Polished Brass
  4. Cast Stainless Steel
  5. Stamped Stainless Steel
  6. Extruded Aluminum

Click here for further information on these materials.

 
Q. Should I use an inswing or outswing application?
A. Normally all stalls are designated for inswing except for the handicap stalls, these should have outswing doors. Click here for left or right applications.
 
Q. What stall layouts should I use?
A. Click here for stall layouts.
 
Q. Where can I find dimensions/specifications on the parts?
A. The "ruler" icon next to each part details all dimensions for that particular part.
 
Q. What are the care instructions for various metals?

A. Below is a list of our various materials and their individual care instructions.

  1. For Chrome Plated Zamac
  2. For Chrome Plated Brass
  3. For Stainless Steel
  4. For Brass
  5. For Aluminum
 
Q. What routine maintenance should I perform on this hardware? 

A. Maintenance should include:

  1. An inspection of all working parts should be made once a month.
  2. Check to see that the partitions are solid and secure. If any looseness is found, corrective action should be taken.
  3. Check to see if the door is working normally, closing properly, not squeaking, hardware intact and not broken, hinge pins firmly in place, etc. Any discrepancies should be corrected at once.
  4. If the partition and/or hardware has been vandalized, it should be repaired before further damage and/or injury occurs.

 

 
Q. A hinge is squeaking or not working properly. How do I fix it? 
A. Partition hardware is not maintenance free. A periodic inspection of the working parts of partitions should be part of a monthly inspection. Particular attention should be paid to the hinge pin and the bottom hinge (pintle and cam). Pins should be firmly installed - not loose or 'rising up' out of the door. Check pintle/cam for tightness of the nut, and to make sure the door is rising properly. If there is any squeaking, the cam and pintle should be lubricated with white lithium grease. 
For piano hinges use a Teflon (PTFE) based lubricant (such as Super-Lube or Tri-Flow) to insure proper operation. Do not use WD-40
 
Q. Some of your hinges are sold “individual” and some sold as a “set”. What is the difference?
A. All Pivot type hinges are sold individually unless purchased in Door Packs. All piano hinges are also sold  individually. Surface hinges are sold as sets in either (2) or (3) pieces per set.
 
Q. I want to replace my hinges. How do I make sure that the screw holes on the new hinge will match the screw hole on the old hinge so I do not have to redrill the holes?
A. The majority of our hinges have a 1-1/2” center to center hole pattern. For Pivot Hinges, if you replace the same manufacturers hinge, they should align properly. For all other hinges, please refer to the “Line Drawings” for detailed hole patterns.
 
Q. I received a part from Jacknob that is supposed to be stainless steel, but it is magnetic. I thought Stainless Steel was NON-magnetic.

A. Magnetic Stainless. With the exception of the austenitic group, all stainless steel alloys are strongly attracted to a magnet.

Austenitic grades have very low magnetic permeabilities and show almost no response to a magnet when in an annealed condition. However, when these steels have been cold worked by wire drawing, rolling, bending, etc., Grade 304 may exhibit strong response to a magnet.

In general, the higher the nickel to chromium ratio the less magnetic response that will be induced by cold work. Conversely, with higher chromium to nickel ratios the material will show stronger magnetic properties.

CT-21 is a recently developed stainless alloy used by Jacknob for many 'flat-work' parts. It contains a higher percentage of Chromium to Nickel, causing it to be somewhat magnetic. Strength, and corrosion properties are similar to other types of stainless.

 
MSDS For Zamac

111680 FIX-IT KIT LATCH IN 1" (ROUND EDGE)
Polished Chrome Zamac

$36.50 ADD

6150 KNOB SET FOR 6606 LATCH - ADA
Polished Chrome Zamac

$7.40 ADD

6140 KNOB SET FOR 6606 (1380 & 1390)
Polished Chrome Zamac

$7.10 ADD

121974 PRIVACY STRIP 1/8" OFFSET X 60" - ALUMN-CA
Clear Anodized Aluminum

$9.90 ADD

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